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"Excellent care while in hospital"

About: Pinderfields General Hospital / Accident and emergency Pinderfields General Hospital / General surgery

(as the patient),

I was recently admitted at Pinderfields  hospital after visiting the A&E a while back. I was in severe pain due to a swelling in my mouth that resulted me being admitted in hospital. The doctors at A&E diagnosed and referred me to the Surgical Assessment Unit.

Prior to that I was being dripped with antibiotics that relieved my pain. The moment I was admitted to the Surgical assessment Unit I have to say that the care that I received was exceptional. I was admitted by this wonderful nurse Bincy (I looked at the name badge) taking details and filling relevant forms and pre admittance questionnaire. After that was the care that I received at this ward (there was a student nurse and an agency nurse too ) was super excellent. 

The nurse kept follow ups on my condition and really put me at ease while giving my medication. Though the ward was a little busy at that time I was touched by the care that I received. I had a nice sleep and when in the morning when I woke up it was shift change and still I was cared by another nurse Jesna who cared for my wellbeing. After I was seen by doctor doing rounds ( with other doctors ) and was told how I felt and I at that moment was improved from the situation from the night before. I was better with medication and with the wonderful care that I received at the SAU. Kudos to the nurses who treated me with their wonderful care and a world class treatment. The nurses are a boon to the health industry. I wish they care the same excellent way in the future. I thank the staff and  management at Pinderfields Hospital.

Regards

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Responses

Response from Pinderfields General Hospital 5 years ago
Pinderfields General Hospital
Submitted on 03/10/2018 at 09:21
Published on nhs.uk at 11:06


Thank you again for taking the time to post your comments regarding your recent experience.

I am sorry that you had to be admitted to hospital however, it is lovely to read how staff provided you with a high standard of care.

All of our staff work really hard to provide exceptional care and treatment to our patients and it is clear from your posting, that this was your experience.

I will pass on your lovely comments to the staff.

Thank you again and I hope you are recovering well.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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