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no care, poor levels of equality -consultants...

Story from nhs.uk

"no care, poor levels of equality -consultants..."

About: Sandwell and West Birmingham Hospitals NHS Trust

I have made a formal complaint in July 2018 and still no response or support from this very poor hospital - the hospital that does not care - ask your GP to go somewhere else and not here.

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Response from Sandwell and West Birmingham Hospitals NHS Trust 5 years ago
Sandwell and West Birmingham Hospitals NHS Trust

Submitted on 19/09/2018 at 15:52
Published on nhs.uk at 16:06

I am very sorry that you have not received a response regarding your complaint. This is not the standard of service that we would expect from our team. We would like to investigate this further. Please would you be able to contact Sarah O'Neill , Deputy Head of Complaints, via email at sarah.o'neill4@nhs.net, who will be able to look into your experience. Alternatively, please contact me directly – tobylewis@nhs.net. Kind regards, Toby Lewis, Chief Executive.

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