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They all deserve to be commended

Posted By sierrasp66

"They all deserve to be commended"

About: University Hospital Hairmyres / Clinical haematology

(as the patient),

Hi. I have just been discharged from ward 3 room 1 for nearly 2 weeks at Hairmyres hospital after being admitted by my GP & spending the day in M.A.S. . 

I would just like to say a huge THANK YOU .

To all the Docor’s, Charge nurses, nurses, & catering staff both day & night shift . A special thank you to Doctor  Euan, Also haematology team &  Nurses . Mary, Diane ,Charge nurse Nicola, Debbie,Shelly,nurse Graham,David & all the team .

Also to the catering team , Siobhan ,Mark,,Jean, Margaret,Fiona & all their team as they all do a wonderfully job. They all showed such professionalism & were all so caring towards me during my illness. I can’t thank them enough. Nothing was too much trouble for them . They all deserve to be commended for doing such a difficult,stressful job & are not recognised enough for doing it. 

Thank you so much for all your help care, support . X

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 18/09/2018 at 16:12
Published on Care Opinion on 19/09/2018 at 09:02

picture of Lise Axford

Dear sierrasp66

Thank you for taking the time to share your recent experience. I am so pleased to hear that all the team were professional and caring throughout your stay. Staff will be delighted to read your feedback and I will ensure your comments are shared with them all.

It is kind of you to mention key members of the team as feedback is important to us all.

I hope you are recovering well.

Thank you and Best wishes

Lise

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Response from Lynn Mack, Cancer & Haematology Service Manager, NHS Lanarkshire 5 years ago
Lynn Mack
Cancer & Haematology Service Manager,
NHS Lanarkshire

Submitted on 18/09/2018 at 18:57
Published on Care Opinion on 19/09/2018 at 09:05

picture of Lynn Mack

Dear sierrasp66

Thank you so much for taking the time to give feedback on your recent stay at Hairmyres Hospital. I am pleased to hear that all the staff involved made your stay a pleasant experience during a period of illness and delighted that you are now recovering at home.

To mention all the staff who cared for you during this time is greatly appreciated. The Haematology Team will we delighted to be recognised for the care and support you received. I will pass your kind words onto them and I know they will be appreciative of your time also to share your experience with us.

I hope you continue to keep well and thank you once again.

Warmest Regards

Lynn

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