I found it very difficult to get any information about my mum’s condition. I never saw the same nurse twice. I left messages for the consultant to ring me but she never did. They lost my telephone number.
Some of The health care assistants were very brusque with my mum. And mum was frightened of one of them. The ward was chaotic and nobody seemed to know who she was or what was going on!
When my brother rang to speak to my mum the nurses were rude to him and would not give him any information about her condition.
I would certainly not recommend this hospital.
"Very disappointed with the care my mum received..."
About: West Cornwall Hospital (Penzance) / Older people's healthcare West Cornwall Hospital (Penzance) Older people's healthcare TR18 2PF
Posted via nhs.uk
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