Suffered from asthma for 30+ years after recently using more medication than usual due to a recent chest cold, I booked my repeat prescription earlier than usual and later received an answerphone message from trinity medical centre from a non medical professional (caller didnt give a name or medical title and so I assume admin of some kind) which implied if I didn't call to book an asthma review they may block my asthma prescription.
The tone of the message was very unhelpful and I immediately contacted the pharmacist who confirmed my recent prescription is being processed with no issues. So the threat to withdraw my medication was a veiled one. I am certain that the individual who left the message simply didn't consider the threatening tone of the message left which unto itself implies they do not care for my health/wellbeing.
"Asthma Review asnwerphone message"
About: Trinity Medical Centre Trinity Medical Centre Wakefield WF1 1PG
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses