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"No real help offered"

I found them to be very unhelpful and not really interested in helping. They just want to sign you up on to a medication that may or may not help and will definitely cause brain damage due to the strength of the drugs offered.

The only offer of "treatment" provided is in the form of a pill. No offer of psychotherapy or CBT and therefore they are not looking to address any real concerns and just want to mask the symptoms by stopping brain function. But anyone who has done research into these types of drugs will realise that it is a lifetime of taking pills that will deterioate the mind and result in a massively reduced quality of life. I don't see how this can be called treatment.

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Responses

Response from CMHT a-Bmth West Hahnemann 5 years ago
CMHT a-Bmth West Hahnemann
Submitted on 21/09/2018 at 10:39
Published on nhs.uk at 11:06


Thank you for leaving your feedback about your experience at Hahnemann House.

I was sorry to read that you found the team unhelpful and not interested in working with you, this is not what we want for people accessing our services.

I’m afraid we can’t respond fully to the issues you raise about medication without understanding more about your own circumstances.

If you would like to discuss this further, please contact the service manager Nathen Hanney on 01202 584440 or contact our Patient Advice and Liaison Service (PALS) on 01202 277024.

Medication is an important part of treatment for many people living with poor mental health and it can be used alone or in conjunction with psychological therapies.

Locally in Dorset we also provide support networks with our partners, such as the Recovery Education Centre and the Retreat in Bournemouth, which can be accessed via self-referral.

Please do get in touch or identify yourself to your mental health team if you would like to discuss this further.

Thanks

Nathen Hanney

Service Manager

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