"Mums appointment"

Mum is in the later stages of dementia and had an appointment at this clinic. 

As a family we were really dreading it because with  dementia you can never be sure how things might play out. Also the nature of the appointment could seem particularly invasive to someone with dementia. 

From the moment we entered the building, staff were incredibly kind but most importantly patient focused and made sure mum was seen as quickly as possible In order to maintain as much calm as possible in the situation. 

We saw Doctor Martin, and whilst medical knowledge is obviously a must,  a truly important facet in the care of others is empathy and calm and he was both. He considered the welfare of his patient (my mum) most carefully .

I’ve never felt compelled to take time and write about any experience of care services but as daughter with a parent who lives with dementia I felt it really important to share this positive experience and thank Dr. Martin and the staff. 

Dementia is becoming ever more prevalent in our society and staff at this clinic deserve all credit for their kindness, sensitivity and professionalism