"Angels in uniforms."

I was due for a procedure that frightened me to death. When I got there I had a meltdown. Was instantly surrounded by three nurses comforting me and was brought a pot full of real coffee and biscuits! They listened to everything I said and reassured me that everything would be fine. This was my second visit to Rivers, the first time I went I waited literally 2 minutes before being seen. The reception staff are professional and polite, the doctors are the same. The corridors are carpeted and the whole place feels very warm and inviting. Keep up the good work!