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Care Opinion

Good team and hostel

Posted By ChippyM

"Good team and hostel"

About: 141 Vicarage Farm Road West London NHS Trust / Forensic Outreach

(as a service user),

Since being discharged to the hostel I have had no complaints. Staff at ICS are nice, the hostel is nice, they are friendly, they help me out with day to day chores. Better than some of my previous experiences of hostels.

The Forensic Outreach Team help me out, my doctor is good is reasonable, I can talk with him and I feel ok with him. I get on well with my social worker and my nurse, all of the team is good, they listen to me, they respect my views, they give me 'props' (they tell me when I am doing well).

The team is very friendly they care about me and they do their job well.

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Responses

Response from Manager, Instant Care Solutions Limited 5 years ago
Instant Care Solutions Limited

Submitted on 27/09/2018 at 13:38
Published on Care Opinion at 16:38

Thank you for your kind and encouraging words. We really appreciate you taking the time out to share your experience with us.

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Response from Marion Clarke, Forensic Outreach Service Team Manager, West London NHS Trust 5 years ago
Marion Clarke
Forensic Outreach Service Team Manager,
West London NHS Trust

Submitted on 08/10/2018 at 11:14
Published on Care Opinion at 11:19

Thank you for taking the time to give feedback. We are truly grateful for the positive comments. It really helps us to understand what we should do more of and how to improve our service.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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