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About the service, staff and food

Posted By yankeehf88

"About the service, staff and food"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Good Service

Good staff

Good food

An ideal hotel to go to, if you don't feel well

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 17/09/2018 at 13:22
Published on Care Opinion at 13:29

picture of Eunice Goodwin

Dear yankeehf88,

Thank you for your kind words. the team will be pleased to read your post. We welcome feedback about both positive and less positive experiences but it makes such a difference to staff morale when they see such nice feedback.

All the best for your onward recovery,

Eunice

p.s.

Shh, don't tell everyone about this hotel or they will ALL want to come for a stay.

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