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Excellent care at A & E

Posted By glossopdale

"Excellent care at A & E"

About: Tameside General Hospital / Accident and emergency

(as a relative),

Our oldest family member, 91 years of age, was taken to Tameside Hospital A & E one night early September, following a fall. We were there as he arrived so experienced the excellent expert care which was provided until his discharge back to his care home. Without exception, Tameside NHS staff were attentive, expert, thorough, polite and kind. They all introduced themselves by name to us and the patient and consulted us about the best next steps for him. We were so pleased our relative was in their hands...

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Responses

Response from Tameside and Glossop Integrated Care NHS Foundation Trust 5 years ago
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 14/09/2018 at 16:18
Published on Care Opinion at 19:55

Good afternoon, thank you for taking the time to provide this positive feedback about the care your family member received in the Emergency Department.

We are delighted to hear that he was treated with such professionalism and kindness, and that his care was consistent from admission to discharge.


We have shared your comments with the Emergency Department and also with the Patient Experience Team and we thank you once again.

Thank you

Update posted by glossopdale (a relative)

Thank you

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