All of the treating staff have been excellent. Reception staff seemed unclear in their roles + a bit disorganised. When there was a distraction, it seemed all 3 tried to deal with it (eg. Air ambulance arriving) Thus slowing down the booking in process.
Having been sent from Bodmin Minor Injuries Unit, their process seemed a lot more efficient - one form given to patients who were then quickly booked in.
"Treating staff excellent, reception staff a bit disorganised"
About: Royal Cornwall Hospital (Treliske) / Emergency Department Royal Cornwall Hospital (Treliske) Emergency Department Truro TR1 3LJ
Posted by gammanw59 (as ),
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