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Care Opinion

Quick, friendly and efficient, thank you.

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"Quick, friendly and efficient, thank you."

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Quick, efficient & friendly. Many thanks

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Responses

Response from Karen Edmunds, Head of Patient Experience and Public Engagement, Engagement Team, Kent Community Health NHS Trust 11 years ago
Karen Edmunds
Head of Patient Experience and Public Engagement, Engagement Team,
Kent Community Health NHS Trust

Support our services to listen to patients and families, learn from their experiences and make changes to improve the quality of care.

Submitted on 15/05/2012 at 17:17
Published on Care Opinion at 19:16

Hello Jill,

Thank you for taking the time to tell us about your son's treatment at Sevenoaks Minor Injuries Unit. I'm pleased you had such a positive experience. If you have any further feedback please contact us via our 'Talk to Us' page on our website: www.kentcht.nhs.uk

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Response from Sevenoaks Hospital 9 years ago
Sevenoaks Hospital

Submitted on 26/01/2015 at 09:59
Published on nhs.uk on 27/01/2015 at 00:00

Hello, Thanks for taking the time to tell us about your visit. We're pleased your experience was a positive one. Apologies that your review was not acknowledged in a timely manner. It is now the responsibility of our Customer Care Team to respond to reviews on NHS Choices and we do our best to ensure that responses are posted within 24 hours. We hope that you will continue to give us feedback on the services we offer in the future. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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