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"Ward A11"

About: Forth Valley Royal Hospital / Elderly medicine

(as a volunteer/advocate),

Calling for help

Calling for help

Care staff

Care staff

Nurses

Nurses

Future plans

Future plans

More about:
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Responses

Response from Douglas High, Senior Charge Nurse, Ward A22, NHS Forth Valley 5 years ago
Douglas High
Senior Charge Nurse, Ward A22,
NHS Forth Valley
Submitted on 29/09/2018 at 10:36
Published on Care Opinion on 01/10/2018 at 10:16


picture of Douglas High

Thank you very much for getting back to us and sharing your experiences of the Ward A11.

I'm glad that you had a generally positive experience in relation to the staff and calling for help. The team will be glad to hear this.

Future plans

Future plans

In terms of what you have indicated about making plans for the future - this looks like something we could be doing better at. Without specific information, this one may be difficult to address however we are always striving to be more focussed on what is important to you, and your priorities for discharge and your future. I will share this feedback with the whole team and ensure we make a renewed effort to improve our communication around discharge planning and future care planning.

Thank you again for your valuable feedback.

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