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"Excellent Staff"

About: Croydon University Hospital / Accident and emergency

My husband had a severe dizzy spell whilst we

we’re walking home from shopping in the afternoon I called a cab and brought him home

he felt unwell and unsteady on his feet .

I called 999 spoke to a wonderful operator

who told me he would send an ambulance .

The ambulance arrived very quickly and gave

an excellent check over and brought us to the

Hospital we only had a short wait when the nurse arrived took all the obversation and blood

samples , we then were sent to the Majors

Unit

seen by one particular staff member and another lovely gentleman and

then a doctor who had a wonderful bed side manner and gave my Husband an excellent check up followed by an appointment

for 2 days later in the follow up clinic .

We have had to attend A/E in at least 5 occasions in the last 5 years for my husband

and we have always received excellent care

from all the staff we have seen no matter how

busy they were , I feel we could never pay them

enough or thank them enough for the service

they provide .

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Responses

Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 5 years ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust
Submitted on 16/10/2018 at 09:32
Published on Care Opinion at 12:04


I am pleased that you describe all of your experiences in our A&E department as excellent.


It is always nice to receive good feedback and I will pass your kind comments onto the department.

Thanks again for taking the time to give us your feedback

Sarah Pritchard, Patient Experience Manager

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