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Care, attention and knowledge was excellent

Posted By lionzy66

"Care, attention and knowledge was excellent"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I recently had podiatric surgery at Holme Valley Memorial Hospital. The whole experience from booking an appointment to aftercare was very good. I was fully informed of all the choices, and the care, attention and knowledge of the consultant and their team was excellent.

I was very well cared for and I have no complaints. The written aftercare advice was very good, and I have the opportunity to ring them if I need any more advice.

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Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 5 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 12/09/2018 at 13:21
Published on Care Opinion at 13:58

picture of Emma Boyes

Thank you for sharing your experiences with us, I will pass this story to the team today in an email......It sounds like the team were thorough and that you felt well looked after. Best wishes for a speedy recovery

Emma

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