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"Made me feel at ease"

About: Queen Margaret Hospital / General Surgery

(as the patient),

In Queen Margaret Hospital today & nothing was a problem, staff were friendly and helpful from the minute I went in for my operation. Dr Young was my surgeon, and had Nicole & Mandy looking after me in ward & checking me out. John my Anesthetist there was 2 friendly porters and lady who took me to the room where John was waiting for me, not forgetting the 2 ladies in mammogram room putting in the wire, They all made me feel at ease and looked after me. Credit to the hospital.

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 5 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 12/09/2018 at 11:44
Published on Care Opinion at 13:03


picture of Gillian Ogden

Dear Lesley9644

Thank you for taking the time to post on Care Opinion.

It can be a worrying time coming to hospital for an operation but it sounds like our staff did their best to make you feel at ease throughout your stay.

I will certainly share your post with all the departments and the staff who looked after you. They will be delighted to receive your lovely comments.

I hope that you are taking it easy and recovering well from your operation.

Take care

Gill

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