"Continuously dismissed because I have CFS/ME"

Pensilva Health Centre has recently merged with Oak Tree Surgery in Liskeard. Since the merger the practice has changed a few of their procedures, which is fine for the most part, however it does have a few down fall and as a CFS sufferer I seem to fall through the cracks a lot.

As a patient with CFS I would hope that my doctor would understand that I am in pain and discomfort at least 90% of the time and for me to muster up the strength to call the doctors means that I have an unusual symptom which is causing me a lot of pain and distress. I phone the surgery and tell the receptionist my symptoms and she passes it on to the doctors who then phones me back and ask you a few hurried questions. One of the symptoms of CFS is brain fog which means I forget words, I forget entire sentences and when I'm made to rush I forget how to talk altogether, so as you can imagine a high spend triage phone call does not allow me to fully get my point across about how ill I am.

I was told to have a look on the NHS website to find out how to treat my symptoms for a nasty sinus infection which I have had for over a month now. The website kindly informed me of a few things.

See a GP if:

your symptoms are severe

painkillers don't help or your symptoms get worse

your symptoms don't improve after a week

you keep getting sinusitis

I fall under all four categories and yet I have been denied an appointment. I'm not sure if it is just a CFS patient falling through the cracks or if all Pensilva Health Centres patients are suffering the same level of ethical failure.