"Disgusting"

I called up today as a newly registered patient in the area, I’ve had ongoing issues at my previous GP and hospital, which means I need to follow up with a new GP and then be referred to another Hospital either Northern General or Hallamshire.

Asked what my condition was by receptionist and I said as it is ongoing I’m not sure what you want me to tell you, can’t keep my eyes open, I have back pain and neck pain and I’m currently being affected massively by this but obviously can’t explain everything over the phone. Receptionist sounded like she understood and then proceeded to take my details whilst then saying ‘sorry we can’t get you in as this is an ongoing issue, if you had a sore throat we could get you in’ a sore throat really?! A sore throat would come before an ongoing issue which is taking its toll on me and making me want to not even be here anymore?! Thankyou, if I don’t get better treat when I come back for an appointment in future I shall be registering somewhere else.