"Fantastic help"

About: Gravesham Community Hospital Gravesham Community Hospital Gravesend DA11 0DG

Posted via nhs.uk 5 years ago

After a really great reception service I had a wait of about an hour.
Lots of people were being seen in order.
The nurse was immediately welcoming and reassuring. I was worried I was wasting her time but that was soon put to bed. She diagnosed my leg complaint very quickly and gave me very detailed explanation of the causes and what I needed to do to treat it. I arrived nervous and in pain. I left laughing, still in pain but reassured about what would happen and that it would heal. Thank you.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Gravesham Community Hospital

Submitted on 10/09/2018 at 12:22

Published on nhs.uk at 13:06

Dear Helen
It is good to know that your experience at Gravesham Minor Injuries Unit was positive from start to finish. We are pleased you received a warm welcome and that the nurse was kind, reassuring and gave you the advice and information you needed to treat the problem with your leg. We will pass on your kind comments to the team there.
Best wishes
Patient Advice and Liaison Service (PALS)
Kent Community Health NHS Foundation Trust
Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Gravesham Community Hospital

Story summary

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Fantastic help

"Fantastic help"

Responses

Keyboard Shortcuts