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"Really good service . Breast screening"

About: Whipps Cross University Hospital

I had an appointment for a breast screening today.

I was greeted by smiling receptionists, sat in a pleasant airy room, was seen before my appointment time.

The mammogram was respectfully carried out and not too uncomfortable.

Again, the staff who carried out the ultrasound were friendly and respectful.

The girl on the reception desk arranged for me to see the Consultant straight away rather than waiting until tomorrow as arranged.

The Consultant was friendly and reassuring and the nurse who accompanied him was smiley and warm.

What a nice experience- even more so as my results were good.

Thank you to all the lovely warm, respectful people - all carried out in clean, pleasant surroundings.

Well done Whipps

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital
Submitted on 10/09/2018 at 15:19
Published on nhs.uk at 16:06


Dear Val

Thank you for taking time to contact us with feedback. We are pleased that you were happy with the care provided . friendly staff and the pleasant environment. We value your feedback as it reassures and motivate staff to better their services. We would like to share your kind words with the team and would request that you contact our PALS department with your details.

We look forward to hearing from you.

Kind regards

Faith

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