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"Horrendous"

About: Newham General Hospital / General surgery

this Hospital needs to look at the catering service offered to patients from never offering appropriate foods and beverages to people on a low fat diet to making the patient feel like a nuisance for having to order food out of hours due to being nil by mouth

Was admitted 3 times in the space of 2 months every time I had to ask for semi skimmed milk and was constantly given food not suitable for someone with my condition they also need to learn how to dish food up properly they are dealing people not animals who wants to eat out of a plastic tray? Food should be dished up on a plate

Luckily I was able to voice my concern but worry what would happen to those that can’t

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Responses

Response from Newham General Hospital 5 years ago
Newham General Hospital
Submitted on 10/09/2018 at 14:20
Published on nhs.uk at 15:06


Thank you for contacting us with feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like investigate the issues you have raised and request that you email our PALS department with your details - NUHPals@bartshealth.nhs.uk or telephone 0207 363 9292.

We appreciate your feedback as it helps us improve our services and we look forward to hearing from you.

Kind regards

Faith

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