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Full message box

Story from nhs.uk

"Full message box"

About: Darent Valley Hospital

I have been trying to contact my endocrinologist since 3 weeks ago. Left 3 voicemails last week and the week before and have been calling her secretary number several times a day all this week. The message box is full and i have no other way how to contact her. Its frustrating and i dont know what to do. I had bad reaction to the medication she prescribed me and im now waiting till I'll get in touch with her secretary.

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Responses

Response from Darent Valley Hospital 5 years ago
Darent Valley Hospital

Submitted on 07/09/2018 at 14:51
Published on nhs.uk at 15:06

Dear Duda

We are sorry to read of how unhappy you were with our Endocrinologist Service, and apologise that you have not been able to contact the secretary.

If you would like us to look into the issues you have raised please do contact our Patient Advice and Liaison Service (PALS) on 01322 428382 or email dgn-tr.pals@nhs.net.

Thank you.

The Communications Team

Darent Valley Hospital

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