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Cardiology Department

Story from nhs.uk

"Cardiology Department"

About: Royal Stoke University Hospital / Cardiology

I cannot thank the Consultant and his team enough, for the care given to my elderly mother today during her angiogram procedure. (She had a similar procedure in the same unit 2 yrs ago, as a private patient). The treatment and NHS service today was just as exceptional as before.

Not only was she made to feel comfortable and safe, she actually 'enjoyed' the interaction with every single member of the extended team.

The Consultant even took time to meet with us at 7pm after his long day, and explain in detail the outcome and revised medication. Absolute Stars !

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Responses

Response from Royal Stoke University Hospital 5 years ago
Royal Stoke University Hospital

Submitted on 17/09/2018 at 07:48
Published on nhs.uk at 09:05

Thank you so much for taking the time to comment on your Mother's experience of our hospital. I will ensure I share your kind words with the Cardiology Team.

I do hope she's recovered well following her procedure.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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