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Pleasant and attentive

Posted By puppismr96

"Pleasant and attentive"

About: Crosshouse Hospital / Stroke Care

(as a service user),

I am very happy with service I have received. Everyone was pleasant and attentive. Kept well informed.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 17/09/2018 at 10:15
Published on Care Opinion at 12:26

picture of Eunice Goodwin

Dear puppismr96,

It really makes a difference to the morale of the team to hear how happy you were with the service. Thank you for taking time to share this on Care Opinion. It is a very pleasant task to share such nice words with the team.

I hope you are well on the way to a good recovery.

Best wishes,

Eunice

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