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"Cataract Operation"

About: Falkirk Community Hospital / Opthalmology

(as a service user),

I attended the Falkirk Community hospital for this operation. All the staff were very polite and very pleasant to me (and others waiting) I was told all about the operation and was allowed to ask any questions If I was not sure about anything. They were running a bit late because there was a trainee sitting in on the operations and was being shown and explained to what was happening. I was ok with this as we all have to learn, The operation was over in about 10-15 minutes and was a success according to the surgeon. I was taking back to the waiting room and had a cup of tea and a biscuit and given my eye drops and instructions of what to day in the next day or two

Would like to thank Dr Livingston and his staff for everything they done today you are all a credit to the N.H.S

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Responses

Response from Dianne Hagart, Operational Manager, NHS Forth Valley 5 years ago
Dianne Hagart
Operational Manager,
NHS Forth Valley
Submitted on 06/09/2018 at 17:06
Published on Care Opinion on 07/09/2018 at 09:01


Thank you for taking the time to share your feedback regarding your recent cataract surgery. I’m delighted to hear that this went well and that you found the whole experience to be so positive. Training is such an important part of the job and we thank you for recognising this. I will pass on your very kind words to Dr Livingston and the rest of the team.

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