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"Dermatology & Rheumatology"

About: Poole General Hospital / Dermatology

Hi, I visited Dermatology in August and I’m due to visit Rheumatology in September and I would like to say a big thank you to all the staff, Nurses, Physiotherapists, Consultants who work in Dermatology & Rheumatology at Philip Arnold Unit in Poole Hospital.

I have suffered from aggressive Psoriasis & more recently skin cancer (Dermatology) & aggressive Psoriatic Arthritis (Rheumatology) for a number of decades. All the Nurses, consultants & Physiotherapists, who have cared for me over the decades have always included me in decision making about my treatments and I value their expertise - they have all been so kind, caring & professional at all times. They go that extra mile to put your mind at rest & strive for getting you the very best treatment as soon as is logistically possible. All staff are very considerate & patient with my MS speech difficulties and I am very grateful to all of them for their understanding. The reception staff are always very professional, approachable, friendly & helpful too. It’s a first class department within Poole Hospital. Both Dermatology & Rheumatology departments should all be very proud of themselves for a fabulous team effort, THANK YOU all so very much for looking after me, I am always eternally grateful and today i am taking time to thank you all.

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Responses

Response from Poole General Hospital 5 years ago
Poole General Hospital
Submitted on 10/09/2018 at 08:42
Published on nhs.uk at 09:05


Dear Lynne

Thank you so much for taking the time and trouble to pass on your thanks to the staff in Dermatology and Rheumatology who have helped you.

I have passed your kind comments on to the two departments so they can be shared with the staff.

Messages such as yours go a very long way to making staff feel that their busy jobs are worthwhile so thank you so much for sharing your thoughts.

I hope very much that the staff manage to keep your long-term conditions under control.

I am optimistic that you will continue to receive the same excellent treatment in the future as the local hospitals go through a period of reorganization and transformation.

All very best wishes,

The Patient Experience Team, Poole Hospital NHS Foundation Trust

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