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"Donor Cataract operation"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

From start to finish the care from the medical staff was tremendous! Even the food was not bad in Queen Margaret Hospital Dunfermline

Dr Wilson outlined the procedure with great care and gentleness, the two named nurses Jackie and Louise were cheerful, kind and gentle.

I was let down by the secretary as my papers did not seem to be available!

I am sure however, that as I progress through my after care appointments that all will be well!

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 5 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife
Submitted on 29/09/2018 at 19:04
Published on Care Opinion on 01/10/2018 at 16:47


picture of Arlene Brown

Dear Annsan,

Thank you for taking the time to feedback following your sugery experience.

Dr Wilson and the nurses Jackie and Louise will be pleased.

I am sorry to learn that there were issues with your health records. I would be happy to talk this over with you if you would like.

I can be contacted on 01383 623 623 ext 22937 if you wish.

Regards Arlene

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