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"Maternity services"

About: Royal Berkshire Hospital / Maternity care

This review could be for so many things: the emergency treatment I received for hypertension in my 3rd trimester; the emergency birth of my baby (which was dealt with expertly); the faultless care my premature baby received in Buscot... but today my 5 star reveiw is for the care I received afterwards from the most proficient and kind staff I have come into contact with for many years. I had stuggled with community services for months but the moment I touched base with a consultant midwife at RBH I was treated with repsect and kindness. I had a reply within hours to enquiries I'd been making for months on end. Her approach was more than thorough, it was vigilent. She went out of her way to make sure I got the answers I needed post-partum and to know someone was willing to go to those great lengths to help me (and keep in touch throughout the process) is something I will never forget. Pregnancy is hard, birth is harder, and the 4th trimester and beyond is a time when support is so often needed but sometimes difficult to find. In RBH, I found my fairy godmother. If you're reading this, you know who you are and I can only hope you are surrounded by like-minded people, for you are an exceptional human being as the NHS is all the better for having you in it. Thank you.

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Responses

Response from Royal Berkshire Hospital 5 years ago
Royal Berkshire Hospital
Submitted on 04/09/2018 at 13:02
Published on nhs.uk at 14:06


Many thanks for taking the time to post a review and for your wonderful feedback. Matron will make sure that your comments are shared with our Consultant Midwives and all the teams you have mentioned as providing you with expert care.

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