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"Exemplary care in ward 44"

About: Victoria Hospital / Gastroenterology

(as a service user),

My 92 year old dad spent 3 weeks in ward 44. His care was exemplary. He was treated with the greatest compassion ,dignity,respect and professionalism. The nursing care was totally amazing and he was made to feel he was an individual and not just a number. This made him feel very special and assisted in promoting his recovery. His medical care and treatment was clearly evident as we watched him become stronger every day.When I first arrived to visit dad it was very clear to me, that  this was a very well organized well run ward and this is clearly down to the strong leadership of Senior Charge Nurse Katie. She was clearly visible and fully aware of the day to day running of her ward. Nurses  gave daily updates of dad’s progress anytime we visited and are a credit to the nursing profession. It was very reassuring to know that we were leaving dad in a very caring professional environment. To me this ward team displayed the very essence of patient centered care and need to be recommended for this. Thank you once again to the outstanding team at Ward 44 for the exceptional care delivery to our precious dad . 

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Responses

Response from Katie Black, Senior Charge Nurse, Day Intervention Unit, NHS Fife 5 years ago
Katie Black
Senior Charge Nurse, Day Intervention Unit,
NHS Fife
Submitted on 04/09/2018 at 16:46
Published on Care Opinion on 05/09/2018 at 09:18


HI there,

This is an extremely touching review of your dads care in ward 44. I thank you greatly from myself and from our great team of nurses for this acknowledgement of their outstanding care. The team as a whole strive to offer the highest standard of individualised care to our patients at all times and the recognition of this allows us to celebrate our good work.

Thanks again

SCN Katie Black

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