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very bad serbice

Story from nhs.uk

"very bad serbice"

About: Leicester Royal Infirmary / Accident and emergency

recently government spent in millions for expand project in leicester a&e to improve the service level. but as you can see now its all gone waste. almost more than 90% patients waiting nearly 5 to six hours and you can notice only 1 or 2 doctors treatong for hundreds of patients. authorities need looked at this and take necessary steps.

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Responses

Response from Leicester Royal Infirmary 5 years ago
Leicester Royal Infirmary

Submitted on 04/09/2018 at 15:41
Published on nhs.uk at 17:06

Dear Hassan,

Thank you for taking the time to leave us your feedback.

We are very sorry to read your comments on A&E at Leicester Royal Infirmary. We would like to look into this further for you and the best way to do this is via our Patient Information and Liaison Team. The team will be able to look into your queries and liaise with the relevant management teams for you.

Please contact our PILS department and one of the team will be able to assist you.

Free phone line: 08081 788337.

Their opening times are Monday to Friday 10am to 4pm (however if you leave a message they will contact you the following working day)

Alternatively, you can write to them:

Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Or Email: pils@uhl-tr.nhs.uk

If you would still like to speak with some further, please contact communications@uhl-tr.nhs.uk and someone from the team will be able to assist you.

Kind regards,

Communications Team,

Leicester’s Hospitals

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