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A very big thank you from the bottom of my heart

Posted By BBB

"A very big thank you from the bottom of my heart"

About: Charing Cross Hospital Ealing Hospital / Accident and emergency Ealing Hospital / Clinical haematology

(as the patient),

I was at Ealing hospital to visit my wife and also to attend my appointment at the Anti Co-Agg clinic.

I have been attending the clinic for since 2015 and have always received warm and friendly service from the staff.

On this day the staff notice that I was not my normal self and was falling asleep mid sentance when talking and got me to A & E right away. There it was found that I was having a Deep Brain bleed and rushed me to Charring Cross Hospital.

I have been told that  that my wife was informed and also told it was 50/50 of me making it through the night.

I want Denise and the staff at the Anti co agg clinic at Ealing hospital to know how greatfull  I am. I know all staff here work hard but they went above and beyond the call. Please pass on this letter to them and say a very big thank you to them from the bottom of my heart.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 04/09/2018 at 16:05
Published on Care Opinion on 05/09/2018 at 09:12

Thank you so much for sharing this wonderful story. I am so pleased to hear that you are recovering well.

I will of course pass this on to all the staff involved and to their managers.

Thanks again for letting us know.

With very best wishes

Sue

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Response from Charing Cross Hospital 5 years ago
Charing Cross Hospital

Submitted on 11/09/2018 at 09:52
Published on nhs.uk at 10:05

Thank you very much for your kind message. Unfortunately Ealing Hospital is not part of Imperial College Healthcare NHS Trust. I would advice that you send your message to the PALS Department at Ealing Hospital which is operated by London North West University Healthcare NHS Trust. Their email address is LNWH-tr.PALS@nhs.net

Kind Regards

Chris

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