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"There must be better surgeries in Middlewich"

About: Waters Edge Medical Centre

Getting through to the practice is difficult at best; you can only book on-the-day GP appointments so planning ahead of time is impossible; when you get an appointment with a GP expect to wait for up to an hour before you're actually seen.

I've been a nurse for nearly 30 years and on-the-day appointment set ups are universally hated by patients.

i was a practice nurse for 3 years and the service at this practice is appalling.

I'd be ashamed to work there.

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Responses

Response from Waters Edge Medical Centre 5 years ago
Waters Edge Medical Centre
Submitted on 26/11/2018 at 11:31
Published on nhs.uk at 12:06


Thank you for your comments.

I am sorry that your experience at the practice has not been a positive one.

The practice appointment system does work for a lot of our patients however we will consider your comments and see how we can make the system more effective.

If you wish to discuss this further please do not hesitate to contact the surgery.

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