My son had to visit the out of hours service in Hamilton on Saturday due to uncontrolled asthma symptoms. Everyone provided excellent service acting very professional and kind towards us, from the receptionists to the doctor. I would like to highlight the service the nurse provided to him though. She was extremely knowledgable and explained everything and took the time to look into his treatment plan that his regular GP had given us and highlighted further areas we could improve on. She went over his inhaler technique and provided further paperwork which has proved to be very useful for both myself, husband and school to follow if uncontrolled asthma symptoms appear. In my opinion she’s went above and beyond her role of taking temperature/Pulse and oxygen saturation’s. The place was extremely busy as Airdrie Out of Hours was closed so to work to this high standard is amazing.
"Excellent care received in out of hours service"
About: Douglas Street Community Health Clinic Douglas Street Community Health Clinic Hamilton ML3 0BP
Posted by Ang5 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Frances Brownlie
Update posted by Ang5 (a parent/guardian) 5 years ago