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Recent surgical procedure

Posted By Gruntdad

"Recent surgical procedure"

About: Royal Cornwall Hospital (Treliske) / General surgery

(as the patient),

I feel I must thank all the staff who cared for me on the St Mawes unit and later in surgery and the post operative unit recently.

I can not imagine that they could not have been any more helpful, knowledgeable and really professional in their approach.

From beginning to end my treatment was amazing, all questions answered and made to feel comfortable at every stage.

I have nothing but praise for all the medical staff and would appreciate them knowing how grateful I was for their help,please pass on my thanks to them.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 5 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 11/09/2018 at 10:16
Published on Care Opinion at 15:27

picture of Jess Saunders

Dear Gruntdad,

Thank you for taking the time to share your story with us, it is lovely to read about the care you received before, during and after your surgery here at the Royal Cornwall Hospital. I am pleased that you found the staff to be helpful, knowledgeable and professional as well as making you feel comfortable at every stage of your treatment.

I am responding to you as a member of the Patient and Family Experience Team, but will of course forward on your comments to the appropriate members of staff so they can read your story too.

Kind regards,

Jess

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