"Poor consultation"

 My girlfriend went to Highbury Hospital for a consultation with a psychiatrist after her GP referred her to the Hospital.

She was seen  about 25 min by a psychiatrist. They arrived late, not even knew the name of the patient. 

She told them her story and start crying as it was difficult to speak about past and painful experiences. Rapidly the doctor told her that she had depression and that she should take serotonin tablets, that this would help her to deal with her emotions.

She told them that she is happy with her life at the moment and she doesn't have depression. She just came to seek help in order to receive perhaps a therapy treatment to deal with her past. Instead after a short consultation and feeling pressured by a doctor watching their watch constantly and not even really paying attention, she left feeling confused and disappointment by the lack of care of this person. 

I just wanted to share her story as I feel that there was a lack of care shown. I am disappointed and want to request that they review their policies in terms of patient treatment.