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"Excellent treatment"

About: Accrington Victoria Hospital

Attended minor injuries unit. Triage was immediate and thorough. After a short wait I was treated, I had a scalp wound that needed redressing. The staff were extremely professional

and friendly. I really appreciated their care and their efforts to make sure the dressing would stay in place. Well done!

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Responses

Response from Accrington Victoria Hospital 5 years ago
Accrington Victoria Hospital
Submitted on 29/08/2018 at 14:08
Published on nhs.uk at 15:06


Thank you for taking the time to tell us about your recent visit to the Minor Injuries Unit at Accrington Victoria Hospital for redressing of a scalp wound.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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