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"Well done"

About: Tilbury Health Centre

I have been a patient at this surgery for some time now, and have been aware that there has been several changes, I feel that the changes have been very positive.

The opening times have been increased which has made a great difference for me and my family, we are a working family and this has enabled us to see a GP outside our working hours, we no longer have to book time off work or have to swapped work around.

I have been suffering from a skin condition for the last few months and this has meant I have had to attend the surgery more than usual, the GP's have been successful with my condition and I have now got a diognosis. I unfortunately have ongoing treatment and testing in relation for this condition and feel I will continue to be treated in the same high standard as I have been.

All the front line staff, Practice Manager, Nurses and GP'S are always very polite and helpful, either face to face or via telephone.

A very big well done!!!!!

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Responses

Response from Tilbury Health Centre 5 years ago
Tilbury Health Centre
Submitted on 03/10/2018 at 10:12
Published on nhs.uk at 11:06


Thank you for your positive comment.

Your comments and views are important to us at Tilbury Health Centre.

All comments, compliments and complaints are discussed in our practice and clinical meetings, to which we use for our internal learning outcomes.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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