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"Minor injuries clinic"

About: Aberdeen Royal Infirmary / Emergency Medicine

(as the patient),

Recently following an incident at work I injured my achilles tendon. On attending the minor injuries clinic, I was seen very quickly by Nurse Practitioner Craig and his colleague who sadly I cant remember the name of.   They were both so kind and compassionate, and kept me well informed. On discovery I had ruptured the tendon following an ultrasound, I was well looked after and didn't feel like I had to wait long at all which was great. I was seen by  an ortho reg, again  taking time to explain the lengthy recovery process and then through to the plaster room where Rachel gave me my cast and instructed me on using crutches.   I would like to thank all the staff for their friendliness as I think at one point I was  a tad  hysterical from the shock of having hurt myself more than I thought! As a nurse in the NHS myself, it's great to be well looked after on the other side of things.

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Responses

Response from Julie Wattie, Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division), NHS Grampian 5 years ago
Julie Wattie
Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division),
NHS Grampian
Submitted on 30/08/2018 at 13:24
Published on Care Opinion at 16:33


Dear nlg84,

Thank you so much for taking the time to give us your very positive feedback. I'm sorry to hear that you sustained this injury. To send us such lovely feedback is very much appreciated, and it is so reassuring to know that you were treated with such care and compassion.

I hope you are recovering well and will ensure that this feedback is shared with the team.

Julie

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