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"I cannot praise or thank the staff highly enough"

About: Galloway Community Hospital / Accident & Emergency

(as the patient),

I was holidaying in Stranraer all the way from near London, when unfortunately I was stung by a very angry wasp! This in itself should have been fine, but I suffered a nasty allergic reaction which was spreading at an alarming rate down my arm. I was sent to Galloway Community Hospital by the local Boots pharmacist, I was reticent to do this as where I live you could expect a good 6 hour wait to be triaged even. NOT the case at this hospital! I was registered, triaged and seen by the doctor all within 40 minutes! Incredible service! I cannot thank or praise the staff that day enough, they are all fantastic, from the receptionist to the nurses to the doctor. I wish my local hospital was more like this one! THANK YOU!  

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Responses

Response from Annette Finnigan, Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate, NHS Dumfries and Galloway 5 years ago
Annette Finnigan
Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate,
NHS Dumfries and Galloway

I am a Senior Patient Experience & Safety Officer for Acute and Diagnostic Services

Submitted on 29/08/2018 at 11:00
Published on Care Opinion at 11:37


Dear mrbennett11,

Thank you for taking the time to share your experience with us. I am sure that the team in the Galloway Community Hospital will be delighted to hear your kind words.

I hope that you enjoyed the remainder of your holiday!

Kind Regards,

Annette

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