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"Dismissed"

About: The 157 Medical Practice

I've been suffering from allergies and rhinitis for months now and saw the doctor three times about the same issue. First time they dismissed me saying that pain relief pills would be enough, second time they found unreasonable my request to find out what I am allergic to saying I was "a very curious girl", third time they prescribed me a general blood test. I phoned to ask about test results, and was told that if they are clear the doctor won't see me.

Except, I feel worse and worse, I choke at night and I haven't been referred to a specialist yet. I understand NHS is on spending review mood, but then I wonder what doctors are there for if they refuse to find out what's wrong with you. I am very frustrated and feel I wasted four months running in circles. I had my first appointment in March, and we're now in September.

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Responses

Response from The 157 Medical Practice 6 years ago
The 157 Medical Practice
Submitted on 07/09/2017 at 12:39
Published on nhs.uk on 24/08/2018 at 17:29


Dear Patient,

As you have chosen to remain anonymous I am unable to fully investigate your complaint/comments and speak to the relevant staff involved. I would welcome the opportunity to discuss the complaint/comments with you further, if this is of interest to you please contact the surgery and make an appointment to see me. thank you

Regards,

Practice Manager.

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