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"Coronary angio team"

About: Milton Keynes Hospital / Cardiology

I would like to thank the whole team involved in conducting a coronary angiogram yesterday.

I was introduced to everyone involved in the procedure and advised exactly what was to happen, what the Plan B might be and told of the risks involved in the procedure.

The staff in the Lab chatted to me whilst the process was being set up and that helped me to relax somewhat. Boy that lab is cool! During the angio the doctor told me what he was seeing and the treatment that was likley to follow. With the surgical aspect completed one of the nurses explained to all of the patients what to do, once home, should a problem occur. The advice given was clear and unambiguous, backed up by a handout which repeated the instruction. I sustained a bleed from the radial artery and called for assistance and the team rapidly brought the problem under control and, sadly, had to clean up the mess that I had caused. I was impressed by their cool handling of the incident and at no time did I feel in danger.

A truly professional team who conducted their tasks in a positive and friendly manner.

My grateful and sincere thanks to all of you.

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 5 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust
Submitted on 28/08/2018 at 08:19
Published on Care Opinion at 09:24


Thank you for taking the time to tell us about the level of care you received whilst you underwent a coronary angiogram. We are absolutely delighted to hear that the team but you at ease and made you feel very comfortable throughout the whole process. We are glad to hear you were given clear and easy to follow advidce following the procedure and hope that each time you visit our hospital, no matter what department, you are provided with the same level of care as you had this time. Once again we would like to thank you for taking the time to tell us about your care.

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