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Excellent care on Larch C & D, theatre staff...

Story from nhs.uk

"Excellent care on Larch C & D, theatre staff..."

About: Cumberland Infirmary

The care, commitment, compassion and communication given to my partner during his recent stay was excellent. This was our first visit as we live outside the area. I currently work in a hospital and know the pressures that we have to face on a daily basis but I would like to commend them on their professionalism and high standard of care. Should their be any NHS awards I certainly think that both teams should be nominated for outstanding care. Many thanks to all involved from the start to finish of his treatment and operation. Keep up the excellent service you all provide as a team.

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Responses

Response from Cumberland Infirmary 5 years ago
Cumberland Infirmary

Submitted on 28/08/2018 at 08:00
Published on nhs.uk at 10:06

Dear Deborah,

Thank you for taking the time to leave a comment on our website, especially after what must have been a very stressful time for you both.

I am very pleased to hear that you found the care, commitment, compassion and communication for your partner to be of such a high standard.

All of the staff, including those behind the scenes, work really hard to provide a continuity of care and they will be delighted with your feedback.

I shall forward your kind comments to the matrons and management of the various specialities and departments you mention so that they can be shared with the teams who will be delighted to know that you both appreciated the care they provide.

With our very best wishes for your partners continued recovery.

Alison S-D

Patient Experience

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