"Cardiac Rehabilitation Course"

Dear GeorgeG

Thank you for telling us about your experience of the cardiology services at University Hospital Hairmyres. Your journey is one that many of our patients undertake and the staff will be delighted to know they have had a positive influence on your recovery – I shall ensure your comments are shared with the teams responsible. Its sounds like you are continuing to recover well and I wish you all the best in your on-going journey.

Please can I offer my apologies about the issues you experienced with the car parking – one of my colleagues will reply soon to provide some feedback about this.

Kind Regards

Kirsty

I am sorry you had difficulty finding a car parking space at Hairmyres.

NHS Lanarkshire recognise that car parking is a challenge for patients, visitors and staff alike at the moment. This is generally an issue across the three acute hospitals in Lanarkshire, but the Hairmyres site has the added pressure of being within a short walk of Hairmyres train station.

Please be assured that this is a pressing issue that we are doing our best to address but we are limited with regards to the “enforcement” action we can take as the hospital roads and car parks are not part of the public highway. This means we don’t have any statutory powers to enforce parking regulations. ISS Mediclean manage the car parks on behalf of NHS Lanarkshire and they have increased early morning monitoring in an attempt to deter commuters and their staff can apply adhesive notices to inappropriately parked vehicles; but that, regrettably, is the limit of our enforcement capability at present.

You may be aware that we have also started a media campaign in an effort to deter commuters from using the hospital car park.

We also urge members of the public and members of staff who are able, to consider using public transport to travel to the hospital if possible, or car share; but I appreciate this is dependent on accessibility, shift patterns and roles.

Whilst I am unable to guarantee any immediate improvement please be assured that the management team at Hairmyres Hospital will continue to make every effort to address the ongoing situation.

I hope that this is helpful to you and has addressed the concerns you raised.

Dear georgeg

Thank you for taking the time to let us know about your experience. I am delighted that you felt such a benefit from attending the Cardiac Rehab classes and felt as a result stronger in yourself. I will ensure you're comments are passed on to the physiotherapy team who will be delighted to hear the positive feedback. I hope you are keeping up the hard work and continue to a full recovery.

Claire Rae