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"Injury on top of scalp"

Visited today at around lunchtime.i was booked in by an extremely pleasant lady on reception.asked to wait in the seating area ,and before I had barely sat down I was met by another friendly and efficient lady who showed myself and my wife through to a treatment room where she and a lady colleague took my medical history and various other checks,blood pressure ect. They then very carefully cleaned the wound on my scalp and applied a sterile dressing that is to stay on for five to seven days.

I was then given very comprehensive advice about the wound,and what to do if needed.

I cannot praise your staff highly enough,All three ladies were friendly,cheerful, and above all ultra caring.

Please pass on my thanks to them all,I am sorry I cannot recall their names.

23rd.August 2018

A pleasure to visit even though I would rarther not have had to

Thanks again Mr Mick Green

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Responses

Response from Edenbridge Hospital 5 years ago
Edenbridge Hospital
Submitted on 23/08/2018 at 16:21
Published on nhs.uk at 18:07


Dear Mick

We are very pleased to learn that you and your wife had a very good experience at Edenbridge Minor Injuries Unit today and that you were seen quickly. It is wonderful to know that you found all three ladies you saw friendly, cheerful and caring and that you were also given full advice about how to care for your wound. We will of course share your kind review with the team there.

Best wishes for a speedy recovery.

Regards

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

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