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"I'm very impressed"

About: Bromley Healthcare / Hollybank

(as a parent/guardian),

My second youngest daughter goes to Riverside spc. She has a diagnosis of ASD and Adhd and is on medication for her adhd.   Which affects her sleeping pattern quite frequently which often leads to late late nights and early mornings especially on school days.   She has three other siblings an older brother a older sister and a younger sister who also has ASD.    

She started going hollybank three months ago and settled really well.   She often comes back full of beans and very bubbly.     The staff I’ve only met once at a coffee morning but have spoken on the phone and emailed communication is excellent and I don’t know what I’d do without them. I’m very impressed and very appreciative of the staff   Thank you.  

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Responses

Response from Melanie Revel-Burroughes, Service Lead, HollyBank Childrens Respite Centre, Bromley Healthcare 5 years ago
Melanie Revel-Burroughes
Service Lead, HollyBank Childrens Respite Centre,
Bromley Healthcare

Manager of Hollybank

Submitted on 04/09/2018 at 17:21
Published on Care Opinion on 05/09/2018 at 09:19


Thank you very much for this very positive feedback.


We are so glad that we are able to support your family with respite and that you are confident in the service that we provide.

The staff team do there best to ensure communication with families and carers is kept 'live' and that we meet regularly to review the care and support plans.

We hope that you will be able to attend more of our regular coffee mornings and meet with the team and other parents and professionals.

Once again many thanks for this feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by monocerosjq74 (a parent/guardian)

Il definitely will if I can attend any upcoming coffee mornings. Thank you again for everything x

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