This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Thank You

Story from nhs.uk

"Thank You"

About: University Hospital Of North Durham / Cardiology

I'd like to thank all of the staff who looked after my Mam on Ward 11 from 8th-21st August this year. The care she received was exemplary, and all staff were professional and attentive. Doctors and nursing staff were willing to discuss treatment and aftercare and always involved my Mam in consultations. There was always a good sense of humour too which was a big motivator for recovery.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from University Hospital Of North Durham 5 years ago
University Hospital Of North Durham

Submitted on 16/10/2018 at 11:14
Published on nhs.uk at 12:06

Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care your Mam received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k