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Lovely team of midwives and excellent A&E services

Story from nhs.uk

"Lovely team of midwives and excellent A&E services"

About: Friarage Hospital Site / Maternity

My wife came into A&E today as she is 28 weeks pregnant and nearly fainted at work. Everyone was great from start to finish but the person who really made an impact on us was the midwife who took over whilst my wife, Laura, was hooked up to a monitor to check baby’s heart beat. She was absolutely lovely and explained everything to us thoroughly until we understood it and she was happy to do so. We left wishing she could be our midwife! She was absolutely lovely, reassuring and a credit to your service.

I wouldn’t usually take the time to write this but I felt compelled to.

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 5 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 29/08/2018 at 09:39
Published on Care Opinion at 11:21

Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to A&E and the maternity services at the Friarage Hospital. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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