This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Needs are met well by Arnold Lodge

Posted By major509

"Needs are met well by Arnold Lodge"

About: Arnold Lodge Regional Secure Unit

(as the patient),

I was shy and hurt and it is nice to just talk infrequently instead of having to be on the ball all the time and when the staff are actually used to me (being the patient). It's nice because they notice my moods and I don't have to be so on top of things which usually causes me to get angry. Instead my needs are met with no prejudice and advice which I can take if I think its good but not if I don't think it is good.

I feel happier now I've got rid of some mental demons in me and realised my life doesn't here to be taped up with my problems. I can start to trust others.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 12 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 05/01/2012 at 15:12
Published on Care Opinion at 17:38

picture of Jane Danforth

I was pleased to hear that Arnold Lodge has made a difference to your life.

I have passed on your posting to staff. I am sure they will be pleased to reply to your comments.

Thank you for your posting.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Nottinghamshire Healthcare NHS trust 12 years ago
We have made a change
Nottinghamshire Healthcare NHS trust

Submitted on 19/01/2012 at 11:23
Published on Care Opinion on 21/01/2012 at 10:14

Thank you very much for your response. It’s good to receive such a positive posting. We are pleased that you find talking to the staff useful and that you’re finding that this helps you to trust others.

We hope that you continue to feel that your needs are being met by the Arnold Lodge Team.

Hazel Hayward

General Manager

Opinions
Next Response j
Previous Response k