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"Colonoscopy: first experience of this procedure ."

About: West Cumberland Hospital

My initial and lasting impression of this hospital has been very positive. Each and every contact with staff members was reassuring and this gave me confidence that I was in the good hands of highly skilled professional people, who cared about me as a person as well as being their patient. I felt that the answers I gave to the many enquiries prior to the procedure were being were being carefully considered by the hospital staff and I was very impressed by the awareness of my previous medical background shown by all the staff members I met.. The availability and suitability of various options including gas and air and sedation was carefully explained and I felt that that my personal opinions on these matters were fully taken into account by the hospital staff.

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Responses

Response from West Cumberland Hospital 5 years ago
West Cumberland Hospital
Submitted on 23/08/2018 at 07:47
Published on nhs.uk at 10:06


Dear Jeffrey

Thank you for getting in touch with us with such a positive review of your recent admission to West Cumberland Hospital.

I am very pleased to hear that you found the staff positive, reassuring, professional and your care from them to be of such a high standard.

The team work very hard to ensure patients are comfortable and have a full understanding of the procedure.

Thank you for giving us the option to share these comments with the team, I am sure they will be pleased to read your feedback.

Best regards,

Alison S-D

Patient Experience

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